{"id":637,"date":"2025-12-10T08:11:49","date_gmt":"2025-12-10T08:11:49","guid":{"rendered":"https:\/\/conwes.friendlytails.nl\/?page_id=637"},"modified":"2026-01-13T13:04:22","modified_gmt":"2026-01-13T13:04:22","slug":"ruilen-en-retourneren","status":"publish","type":"page","link":"https:\/\/conwes.friendlytails.nl\/?page_id=637","title":{"rendered":"Ruilen &#038; Retourneren"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"637\" class=\"elementor elementor-637\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6584ece e-flex e-con-boxed e-con e-parent\" data-id=\"6584ece\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31bf9fd elementor-widget elementor-widget-heading\" data-id=\"31bf9fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ruilen &amp; retourneren<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-facc6ee e-flex e-con-boxed e-con e-parent\" data-id=\"facc6ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-153f7de elementor-widget elementor-widget-text-editor\" data-id=\"153f7de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"3\">Bij Conwes staat de tevredenheid van onze klanten voorop. Is een artikel toch niet helemaal wat u ervan had verwacht, of is de maat niet goed? Geen probleem. U heeft het recht om uw bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren en retour te sturen.<\/p><h3 data-path-to-node=\"4\">Hoe werkt het?<\/h3><p data-path-to-node=\"5\">Wilt u een artikel retourneren of ruilen? Volg dan de onderstaande stappen:<\/p><ol start=\"1\" data-path-to-node=\"6\"><li><p data-path-to-node=\"6,0,0\"><b data-path-to-node=\"6,0,0\" data-index-in-node=\"0\">Controleer de voorwaarden:<\/b> Zorg ervoor dat het product voldoet aan onze retourvoorwaarden (zie hieronder).<\/p><\/li><li><p data-path-to-node=\"6,1,0\"><b data-path-to-node=\"6,1,0\" data-index-in-node=\"0\">Meld uw retour aan:<\/b> Stuur een e-mail naar <b data-path-to-node=\"6,1,0\" data-index-in-node=\"42\">verkoop@conwes.nl<\/b> onder vermelding van uw ordernummer en de artikelen die u wilt retourneren.<\/p><\/li><li><p data-path-to-node=\"6,2,0\"><b data-path-to-node=\"6,2,0\" data-index-in-node=\"0\">Verpak het artikel:<\/b> Pak de artikelen zorgvuldig in, bij voorkeur in de originele verpakking. Voeg (een kopie van) de pakbon of factuur toe aan het pakket.<\/p><\/li><li><p data-path-to-node=\"6,3,0\"><b data-path-to-node=\"6,3,0\" data-index-in-node=\"0\">Verstuur het pakket:<\/b> U kunt het pakket retourneren naar onderstaand adres. Let op: de kosten voor de retourzending zijn voor eigen rekening.<\/p><\/li><\/ol><p data-path-to-node=\"7\"><b data-path-to-node=\"7\" data-index-in-node=\"0\">Retouradres:<\/b> Conwes Rondweg 82 8091 XK Wezep<\/p><hr data-path-to-node=\"8\" \/><h3 data-path-to-node=\"9\">Retourvoorwaarden<\/h3><p data-path-to-node=\"10\">Om het volledige aankoopbedrag terug te kunnen ontvangen, is het belangrijk dat de producten in originele staat bij ons aankomen:<\/p><ul data-path-to-node=\"11\"><li><p data-path-to-node=\"11,0,0\">Artikelen moeten binnen de zichttermijn van <b data-path-to-node=\"11,0,0\" data-index-in-node=\"44\">14 dagen<\/b> worden aangemeld.<\/p><\/li><li><p data-path-to-node=\"11,1,0\">Het product dient ongebruikt, onbeschadigd en in de originele verpakking te zitten.<\/p><\/li><li><p data-path-to-node=\"11,2,0\">Kledingstukken moeten voorzien zijn van de originele kaartjes en labels.<\/p><\/li><li><p data-path-to-node=\"11,3,0\">Schoenen dienen in de originele schoenendoos te worden geretourneerd (gebruik de schoenendoos niet als verzenddoos; plak er geen tape of verzendlabels direct op).<\/p><\/li><\/ul><h3 data-path-to-node=\"12\">Uitzonderingen: Wat kan niet retour?<\/h3><p data-path-to-node=\"13\">Sommige artikelen kunnen wij helaas niet retour nemen:<\/p><ul data-path-to-node=\"14\"><li><p data-path-to-node=\"14,0,0\"><b data-path-to-node=\"14,0,0\" data-index-in-node=\"0\">Gepersonaliseerde producten:<\/b> Artikelen die speciaal voor u zijn bedrukt of geborduurd met een logo of bedrijfsnaam.<\/p><\/li><li><p data-path-to-node=\"14,1,0\"><b data-path-to-node=\"14,1,0\" data-index-in-node=\"0\">Hygi\u00ebneproducten:<\/b> Reeds geopende verpakkingen van oordoppen of persoonlijke beschermingsmiddelen die na opening niet meer verkocht kunnen worden.<\/p><\/li><li><p data-path-to-node=\"14,2,0\"><b data-path-to-node=\"14,2,0\" data-index-in-node=\"0\">Speciaal bestelde artikelen:<\/b> Producten die buiten ons standaard assortiment op specifiek verzoek voor u zijn besteld.<\/p><\/li><\/ul><hr data-path-to-node=\"15\" \/><h3 data-path-to-node=\"16\">Ruilen<\/h3><p data-path-to-node=\"17\">Wilt u een artikel ruilen voor een andere maat of kleur? De snelste manier is om het gewenste artikel direct opnieuw te bestellen in onze webshop. U stuurt het onjuiste artikel vervolgens retour volgens de reguliere procedure. Zodra wij uw retour hebben verwerkt, storten wij het aankoopbedrag terug.<\/p><h3 data-path-to-node=\"18\">Terugbetaling<\/h3><p data-path-to-node=\"19\">Zodra wij uw retourzending hebben ontvangen en gecontroleerd, storten wij het verschuldigde orderbedrag binnen 14 dagen terug via de betaalmethode die u bij de bestelling heeft gebruikt.<\/p><hr data-path-to-node=\"20\" \/><h3 data-path-to-node=\"21\">Heeft u vragen?<\/h3><p data-path-to-node=\"22\">Komt u er niet helemaal uit of twijfelt u over een product? Neem contact op met onze klantenservice. Wij helpen u graag verder!<\/p><p data-path-to-node=\"23\">\ud83d\udce7 <b data-path-to-node=\"23\" data-index-in-node=\"3\">E-mail:<\/b> <a href=\"mailto:verkoop@conwes.nl\">verkoop@conwes.nl<\/a> \ud83d\udcde <b data-path-to-node=\"23\" data-index-in-node=\"32\">Telefoon Wezep:<\/b> <a href=\"tel:0383756666\">038-375 6666<\/a> \ud83d\udcde <b data-path-to-node=\"23\" data-index-in-node=\"64\">Telefoon Heerde:<\/b> <a href=\"tel:0383760310\">038-376 0310<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ruilen &amp; retourneren Bij Conwes staat de tevredenheid van onze klanten voorop. Is een artikel toch niet helemaal wat u ervan had verwacht, of is de maat niet goed? Geen probleem. U heeft het recht om uw bestelling tot 14 dagen na ontvangst zonder opgave van reden te annuleren en retour te sturen. Hoe werkt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-637","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ruilen en Retourneren \u2013 Eenvoudig &amp; Snel je Product Terugsturen<\/title>\n<meta name=\"description\" content=\"Ontdek hoe je eenvoudig producten kunt ruilen of retourneren. 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